I Just Created A Venan ID Account But I'm Missing My Character. Can I Get Them Back?
Occasionally characters are not successfully added to your Venan ID from your device after registering your account. To add your device-based character to...
Wed, 26 Aug, 2015 at 11:26 AM
I Did An Offer For Free Gold Shields, But I Didn't Get Them. Why Not?
Sometimes, there are additional requirements on the offers to receive your free shields. Make sure all of your requirements were met before submitting a sup...
Wed, 9 Dec, 2015 at 10:42 AM
I’m Stuck At The Spinner, What Should I Do?
First steps: Double tap the home-button on your device. Swipe all application previews upwards until there is none left. Reboot your devi...
Wed, 26 Aug, 2015 at 11:25 AM