How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Space Miner Wars
How can I play Space Miner Wars?
Can I reset the game and start again from the beginning?
What is a maintenance break and why does Space Miner Wars have them?
I can't install Space Miner Wars! Help!
My game won't load. What should I do?
Can I play my saved game on multiple devices?
I lost my device. Is it possible to recover my game?
I am unable to buy Infinium. What can I do?
View all 6
How do I control my ship?
How do I upgrade my buildings on my base?
How does the PvP scoring system work?
How do I join or create a Mining Guild?
How does Find a Rival work?
View all 8
Book of Heroes
My Name Says “User” And Then A Bunch Of Numbers, How Do I Change It?
Why do some people have different colored text in chat?
I Have A Problem With The Game! How Do I Let You Know About It?
I Just Created A Venan ID Account But I'm Missing My Character. Can I Get Them Back?
I Did An Offer For Free Gold Shields, But I Didn't Get Them. Why Not?
I’m Stuck At The Spinner, What Should I Do?
What Is The Difference Between Gold Shields, Silver Coins, Hero Tokens, Hero Score, And Valor?
I Just Got A New Piece Of Equipment, How Do I Equip It?
How Do Gems Work And What’s Up With The Gem Slots On Gear?
Enemies Are Hard! What Gives?
What Is Might? How Do I Get More Of It?
View all 15